Privacy policy

This privacy policy sets out how we, Carmel (Group) Ltd, obtain, store and use your personal information when you are an employee, client, interact with us – visit our website www.carmel.com or where we otherwise obtain or collect your personal information.

Our details:-

Carmel (Group) Ltd can be contacted at Unit A Blenheim House, 1 Blenheim Road, Epsom, Surrey, KT19 9BE.

How we collect or obtain personal information about you:-

We collect information about you from different places, including:-

• Directly from you
• From a third party acting on your behalf; e.g. pension provider
• When we generate it
• From other organisations, e.g. HMRC, pension provider

Personal information we may collect or obtain about you:-

• Name and contact details, such as address, email and telephone number
• Employment and payroll history
• Taxation information and history
• Financial information such as bank details
• Emergency contact information and GP details
• Educational history and qualifications obtained

How your personal information is used:-

We will use the information to:

• Fulfil contractual obligations
• Meet legal obligations
• Conduct legitimate business transactions

How long we store your personal information:-

We will keep your information for as long as you have a relationship with us. If you disengage with us as an employee, we are required, under UK tax law to keep your basic personal data (name, address, tax details) for a period of time, and we will do this for a minimum of 5 years, after which time it will be destroyed.

How we secure your personal information:-

We have appropriate security measures in place to prevent your personal information from being accidently lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to only those employees who have a business need to know. They will only process your personal information on our instructions and are subject to a duty of confidentiality.

Your rights in relation to your personal information:-

You have a number of rights relating to your information:-

• The right to be informed about the processing of your personal data
• The right to have the personal data corrected if it is inaccurate and to have incomplete personal data completed
• The right to object to processing of your personal data
• The right to restrict processing of your personal data
• The right to have your personal data erased (the “right to be forgotten”)
• The right to request access to your personal data and information about how we process it
• The right to move, copy of transfer your personal data (“data portability”)

Changes to your information and how to complain:-

If at any point you believe the information we process about you is incorrect you can request to see this information and have it corrected or deleted (subject to our legal responsibilities). If you wish to raise a complaint on how we have handled your personal data, you can contact our Company Secretary, Mel Spelling, who will investigate the matter. You can contact him at
mel.spelling@carmel-group.co.uk

If you are not satisfied with our response or believe that we are processing your personal data not in accordance with the law, you can complain to the Information Commissioners Office (www.ico.org.uk)

Review of this Policy:-

For and on behalf of the board

 

 

Mel Spelling
Company Secretary